Customer Success Manager (CSM) - SAP Academy for Customer Success - India (Hybrid)
SAP · bengaluru, IN
OtherITcustomer successcloudsupply chainbusiness technologydata managementanalyticsaiconsulting
The Customer Success Manager (CSM) guides customers through their business journey with SAP solutions, focusing on customer satisfaction, retention, and upsells. This role involves completing a 10-month learn-apply program, enhancing skills in digital transformation and customer management. The CSM serves as a strategic point of contact, overseeing key customer milestones and leveraging resources across SAP functions.