Advisor – Motor Claims
EXL Service · pune, IN
OperationsGeneraltelephone skillsclaims managementnegotiation skillscustomer servicems officeenglish proficiency
The role involves managing end-to-end claims processes, including inbound/outbound calls, settling liability, and following up on claims until closure. Responsibilities include ensuring compliance with standard procedures, meeting SLA targets, and maintaining customer satisfaction through effective communication.