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Advisor – Motor Claims

EXL Service · pune, IN
OperationsGeneraltelephone skillsclaims managementnegotiation skillscustomer servicems officeenglish proficiency

The role involves managing end-to-end claims processes, including inbound/outbound calls, settling liability, and following up on claims until closure. Responsibilities include ensuring compliance with standard procedures, meeting SLA targets, and maintaining customer satisfaction through effective communication.